Program Management
Client: Amazon Web Services
Promotion Program
Managed quarterly promotion program for 1,100 employees across North America, earned organization's 2024 Champion Award. Standardized promotion guidance across five business lines, trained 20 promotion SMEs, scheduled promotion reviews.
Project role:
Program manager
Client: Amazon Web Services
AWS Sales Internship
Executed a 12-week sales internship with 101 interns located across US and Canada, including onboarding, sales enablement, and professional development. Coordinated 150-person team. FTE internship conversion rate 97% (+12% YoY).
Project role:
Program manager
Client: Amazon
Global Learning Strategy
Executed a scalable, global learning strategy for multiple learning programs in support of over 11,500 employees in North and Central America, Europe, and Asia. Managed roadmaps, defined metrics, and monitored program health.
Project role:
Program manager
Client: Amazon Web Services
Leadership Development
Launched coaching program to 156 sales managers, achieved 94% completion rate (+78% against average). Success led to global expansion to 3,662 sales managers.
Project role:
Program manager
Client: Amazon
Self-Service Portal Launch
Set the learning strategy for self-service HR portal launch to 500,000 employees in the U.S. Designed, developed, and implemented training materials for portal users.
Project role:
Project manager, learning designer
Client: Amazon
Multi-program Execution
Orchestrate multi-program learning portfolio with 20+ courses serving 800 employees and 1.4M sellers across North America, delivering 6,000 training hours annually.
Project role:
Program manager, learning designer